Terms & Conditions

These terms and conditions specific to The Shredquarters Bristol supersede those elsewhere.

Participation in classes and personal training sessions is entirely at your own risk. Please seek medical advice if you have any concerns. The Shredquarters Bristol accepts no responsibility for any lost or stolen property on our premises.

These Terms & Conditions ("Agreement") govern your membership with The Shredquarters Bristol ("we", "our", or "the gym"). By becoming a member, you agree to abide by these terms. Please read them carefully.

1. Membership Terms

All memberships with The Shredquarters Bristol are for a 12-week period with a 4-week written notice for cancellation.

Membership Options:

2x a week membership
3x a week membership
Unlimited weekly membership

Pausing Your Membership:

For 2x a week and 3x a week memberships, you are entitled to 1 week pause every 8 weeks after completing the initial 12-week term. You must provide a 2-week written notice for any pause requests.
For the Unlimited weekly membership, you are entitled to 2 weeks pause every 8 weeks, with a 2-week written notice required.

In exceptional circumstances, a membership can be paused (e.g., serious injury or illness). A written doctor's note must be provided as proof of injury or illness.

A membership cannot be paused within the first eight weeks. Memberships cannot be frozen during the notice period. A £5 weekly fee applies for paused memberships.

Any changes to memberships must be requested in writing to bristol@theshredquarters.co.uk.

2. Upgrading Your Membership

You may upgrade your membership at any point during your current membership. However, upgrading will commence a new 12-week contract and the terms of your new membership will apply.

3. Downgrading Your Membership

If you wish to downgrade your membership, you must:

Complete the course of your initial contract.
Provide 4 weeks’ written notice of your intention to downgrade.

4.Membership Renewal and Cancellations

Cancellation requires 4 weeks' written notice, which must be sent to: bristol@theshredquarters.co.uk.

Cancelling your membership will result in full payment of the remaining term of your contract.

For 6-month or 1-year memberships, your membership will automatically renew at the end of the contracted period, unless you specify otherwise.
To cancel a 6-month or 1-year membership, you must complete the full course of your initial contract, even if the contract has been renewed.
Early membership cancellations will incur a cancellation fee covering the remaining time of your existing contract.

5. Payment Terms

Contract payments are taken weekly or monthly in advance, depending on the agreed contract. Weekly payments are taken on the same day each week. For monthly contracts, payments are taken in advance on the same day each month.

For Basic Memberships, the day the payment is taken corresponds to the day your class credits reset. Unused credits cannot roll forward to the next week or month.

If you miss a payment, we will contact you. Consistent missed payments may result in us referring your account to debt collection services to recover any outstanding balance.

6. Price Adjustments

Your membership fee is subject to change due to external factors. We will notify you of any price changes in advance.

7. Class Credits & Reunds

Class credits are not refundable for missed classes.
Unused class credits cannot be rolled over to the next month.

By accepting these terms, you agree to comply with the above conditions for your membership at The Shredquarters Bristol. Should you have any questions or concerns, please do not hesitate to contact us directly.